Log in
If you need any support or a different version of this page or any section of the website,  please contact us via WhatsApp or text (audio/video/text messages only - no phone calls) at 07548 825 101 or  email at enquiries@pawsitivesquad.co.uk.

Meet the team


Heather (Founder & CEO)


Heather founded Pawsitive Squad in 2018 after experiencing firsthand the difference an assistance dog can make to the lives of disabled people and their families.

As a disabled person and parent of two disabled children, one of whom has complex medical and learning needs, Heather understands many of the challenges families face when navigating daily life, education, healthcare, and community access. Her family has worked alongside assistance dogs for more than a decade, giving her a deep understanding of both the benefits and responsibilities that come with having an assistance dog and the life-changing impact they can have.

Alongside her lived experience, Heather has built a strong academic and professional background that supports her work. She holds a Postgraduate Microcredential in Online Teaching: Accessibility and Inclusive Learning from The Open University, a BSc (Hons) Open Degree with a 2:1, a Diploma of Higher Education in Equine Psychology and Sports Science, a Level 5 Dog Behaviour Practitioner Diploma, and has also completed the IPSEA Level 3 Advanced SEND Law Course.

As part of her degree studies, Heather completed modules covering mental health, counselling, and research involving children and young people. These subjects continue to influence her approach to supporting families and help her understand the wider challenges faced by those who rely on assistance dogs.

As Co-Director and Lead Trainer, Heather oversees training programmes, assessments, and learner support across the organisation. She is passionate about helping handlers build strong partnerships with their dogs and supporting families to achieve greater confidence, independence, and participation in everyday life.


    Beka (Director in charge of canine assessments)


    My name is Beka, and I am a volunteer for Pawsitive Squad. I joined Pawsitive Squad in 2020 to train River, my standard poodle, to be my assistance dog and help me with going out more and becoming more confident with her by my side. She helps me with my autism and anxiety by doing certain assistive tasks for me; I put lots of hard work into training her with the help of pawsitive squad and had her fully trained within a year.

    I’ve always loved animals and really enjoyed training River and gaining knowledge through learning new techniques. I love training and working with dogs and wanted to help out people going through the same training I have.  When I told Heather I had a Level 3 qualification in animal management at college and work experience with animals & people with additional needs, she kindly let me volunteer to help.

    As part of my role, I help with the face-to-face workshops and assessments, demonstrating, assessing, and offering general support. I still struggle in social situations and talking sometimes, but I have become more confident since joining Pawsitive Squad. Most of the time I will have a personal assistant with me to support me and have River to help me out too.



    James - Personal assistant & demonstrator


    James is a new member of the team at Pawsitive, although he has been connected to the organisation through his family for several years. This background has given him a strong understanding of the charity’s work and the day-to-day realities of supporting dogs and families.

    He works as a Personal Assistant and Demonstrator during training days and practical workshops. A key part of his Personal Assistant role will involve caring for the children of staff members while assessments and training sessions are taking place, helping to ensure they are safe, comfortable, and engaged while structured activities are delivered.

    Alongside this, James will also support hands-on workshop sessions, helping learners build practical skills through real-life scenarios and assisting handlers in developing confidence and consistency with their dogs.

    On occasion, and where appropriate, James will work directly with Levi, his family’s dual-trained assistance dog, during demonstrations. While handling Levi, he will help showcase training techniques, communication methods, and everyday handling skills that are used throughout the programme.

    Alongside his work with Pawsitive, James is studying Microbiology and Immunology at university, combining his academic interests in science and healthcare with his practical experience in animal-assisted work.


    Sophia - Bronze Award Mentor


    Sophia is one of our amazing virtual support volunteers who provides tailored support to clients on the assistance dog program. 

    "I love all things arts, craft and cultural. My favourites are knitting, photography, F1 racing and dance performances. My family is very important to me and so is my wonderful dog. I have a velvety black Cockapoo, who is lots of fun and loves meeting people. He’s my best friend! I have a passion for fairness and accessibility for everyone. That is why I have chosen to share my skills and experience with the worthy Pawsitive Squad. I am looking forward to communicating and supporting young people to reach their targets and aspirations."



    Amy - Silver + Award Mentor


    "Hey all, I'm Amy and I'm an actor. I love singing, dancing and of course acting, as well as roller skating, cycling, yoga and more recently hula hooping. I'm a bit of a big kid really and love to play, which is probably why I chose acting. I was blessed with way too much energy so have started trying to put it to good use. Helping others! I myself have struggled with my mental health over the years and this year I moved in with a dog who was transformative for my recovery. Holly. She is a little black fluffy poodle with the same curly hairdo as me. My soul sister. Looking after her brought so much into my life. Taking her for long relaxing walks, laughing at her determination when chasing squirrels, playing ball with her and just snuggling up with her and petting that gorgeous fur. She has brought me unimaginable joy and more purpose into my life. I truly know that dogs can improve our lives. So when I found Pawsitive squad, I knew I had to be a part of it, to help others experience the benefits of having a furry friend help them. I am excited to make partnerships with others and go on a journey together, exploring how our dogs can support us in the best way possible. I'm so grateful for the opportunity and can't wait to get to know you all.”


    Amy provides additional, tailored 1-2-1 support to clients who would like/ need a little extra support to reach their full potential in our assistance dog program.




    ©copyright 2018-2026 Pawsitive Squad CIC.

    All rights Reserved.

    Pawsitive Squad is a registered community interest company (non profit organisation) number 1145 1119 (England and Wales)

    enquiries@pawsitivesquad.co.uk




    Powered by Wild Apricot Membership Software